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<div class="bvseo-question-answer" data-questionid="4494173">
<h2 class="bvseo-question">
I see in the chat that you can&rsquo;t buy the fly separately, is this still the case?
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<div class="bvseo-author">Posée par: Andrew</div>
<div class="bvseo-answer" data-answerid="3275064">
Hi Andrew. Thank you for reaching out to us. We are sorry to inform you that the rainfly is not sold separately. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman&reg; Consumer Care
<div class="bvseo-author">Répondue par: Coleman Consumer Team</div>
<div class="bvseo-pubdate">Date de publication: 2024-09-02</div>
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<div class="bvseo-question-answer" data-questionid="4466821">
<h2 class="bvseo-question">
How many poles are there for the door? My friend's bought in 2022 has 2, but the one I bought in 2023 has only the longer pole. Am I missing the shorter pole?
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<div class="bvseo-author">Posée par: Brooklyn99</div>
<div class="bvseo-answer" data-answerid="3259210">
Hi! Thank you for your question! We are truly sorry to hear that you did not receive the shorter pole in your tent. Please contact us via https://www.coleman.com/support/contact-us or via LiveChat. We are available Monday to Friday. 9 a.m. to 5 p.m. Eastern Time. Thank you, Coleman Consumer Care
<div class="bvseo-author">Répondue par: Coleman Consumer Team</div>
<div class="bvseo-pubdate">Date de publication: 2024-04-23</div>
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<div class="bvseo-question-answer" data-questionid="4456219">
<h2 class="bvseo-question">
Hi there , looking for the replacement poles
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<div class="bvseo-author">Posée par: Nicole1962</div>
<div class="bvseo-answer" data-answerid="3252047">
Hello, Thank you for reaching out. For replacement poles, please check the following link: https://www.coleman.com/tents-canopies/accessories-parts/. If you require further assistance, please contact us via https://www.coleman.com/support/contact-us or via LiveChat. We are available Monday to Friday. 9 a.m. to 5 p.m. Eastern Time. Thank you, Coleman Consumer Care
<div class="bvseo-author">Répondue par: Coleman Consumer Team</div>
<div class="bvseo-pubdate">Date de publication: 2024-10-09</div>
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<div class="bvseo-question-answer" data-questionid="4338858">
<h2 class="bvseo-question">
Poids de la tente de camping 2 pi&egrave;ces Coleman Hampton pour 3 saisons, 9 personnes, avec cloison, double toit et sac de transport, 14 x 10 pi
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<div class="bvseo-author">Posée par: MPDL</div>
<div class="bvseo-answer" data-answerid="3196293">
Hello! Thank you for your question. Please be advised that the weight of the tent is 35.274 lbs. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Répondue par: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date de publication: 2023-10-24</div>
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<div class="bvseo-question-answer" data-questionid="4355128">
<h2 class="bvseo-question">
I lost the room divider. Is there a replacement I can order?
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<div class="bvseo-author">Posée par: Ron9966</div>
<div class="bvseo-answer" data-answerid="3192058">
Hello! Thank you for your question. Please be advised that, currently, this unit's replacement dividers are not available for individual sale. But no worries, as we are always looking for ways to improve our product and service, we always ensure that consumers' feedback and concerns are shared. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Répondue par: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date de publication: 2024-09-02</div>
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<div class="bvseo-question-answer" data-questionid="4315915">
<h2 class="bvseo-question">
Where can I purchase a new rain fly for the Coleman Hampton Tent After being used for 1 1/2 seasons our fly has become brittle and torn. The tent is great but without the rain fly it is not waterproof.
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<div class="bvseo-author">Posée par: campingLiz</div>
<div class="bvseo-answer" data-answerid="3176563">
Hello! Thank you for your question. Please be advised that, currently, this unit's replacement rainflies are not available for individual sale. But no worries, as we are always looking for ways to improve our product and service, we always ensure that consumers' feedback and concerns are shared. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Répondue par: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date de publication: 2024-09-02</div>
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<div class="bvseo-question-answer" data-questionid="4299684">
<h2 class="bvseo-question">
hello looking for a replacement rain fly
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<div class="bvseo-author">Posée par: Enzo</div>
<div class="bvseo-answer" data-answerid="3158742">
Hello! Thank you for reaching out to us with your inquiry. As per checking, the rain fly is not sold separately. If you have any additional queries or concerns about your product, you can also visit the Coleman website. Choose &ldquo;contact us&rdquo; from the question mark logo in the upper right corner of the page to access our online contact form.
<div class="bvseo-author">Répondue par: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date de publication: 2024-09-02</div>
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<div class="bvseo-question-answer" data-questionid="4296214">
<h2 class="bvseo-question">
Also looking for a replacement for the hinged door. The part number 5010000545 shows a fly pole on Reliableparts. Is this correct? Who is your partner retailer? Thanks.
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<div class="bvseo-author">Posée par: Tracey</div>
<div class="bvseo-answer" data-answerid="3158527">
Hello! Thank you for reaching out to us with your inquiry. The part number for the door hinge pole is 5010000545, and you can purchase this to reliable parts. But if you decided to purchase the pole from this website, please make sure that it is a secured payment, since this is not affiliated with Coleman. Also, our partner retailer is Amazon, Walmart, Canadian tire and Costco. If you have any additional queries or concerns about your product, you can also visit the Coleman website. Choose &quot;contact us&quot; from the question mark logo in the upper right corner of the page to access our online contact form.
<div class="bvseo-author">Répondue par: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date de publication: 2023-08-13</div>
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