Your product must be under warranty in order to obtain warranty service.
Coleman® products have a limited warranty from the date of original retail purchase that the product will be free from defects in material and workmanship. The length of the limited warranty may vary by product. The warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.
Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Coleman dealers, service centers, or retail stores selling Coleman products do not have the right to alter, modify or in any way change the terms and conditions of the warranty. Please refer to your product for the exact terms and conditions of the limited warranty for your purchase. The warranty included with your purchased product is your exclusive warranty.
If your product is defective and is within your warranty period, contact us at 1-800-387-6161 in order to receive a return authorization. Do not return product to Coleman without authorization. You will be directed to attach a tag to the product that includes your name, address, daytime telephone number and description of the problem. Include a copy of the original sales receipt. Carefully package the product and send insured by UPS, FedEx Ground or Parcel Post with shipping and insurance prepaid to either:
For products purchased in Canada:
Newell Brands Canada ULC. (Coleman Division)
6 Manchester CT
Bolton, ON L7E 2J3
1-800-387-6161
Or your nearest service centre listed below
Do not mail products with fuel in tanks, or with disposable propane cylinders. Remove glass globes from lanterns and wrap separately.
If you have any questions regarding this warranty please call 1-800-387-6161.
Alberta
Cross Country Parts*
8769 – 51 AVE NW
Edmonton, AB
T6E 5H1
Tel: 403-235-5454
Email: [email protected]
Website: www.crosscountryparts.com
British Columbia
Reliable Parts (parts only)*
MULTIPLE LOCATIONS
ACROSS CANADA
Tel: 1-800-941-9217
Fax: 604-941-7044
Website: www.reliableparts.ca
Sea Pro Distribution
10189 MacDonald Pk. Rd
Sidney, BC
V8L 3X9
Tel: 1-800-663-8827
Fax : 1-800-663-8828
Email: [email protected]
Website: www.seaprodistribution.com
Mike's Reel Repair
#208-45910 Rowat Ave
Chilliwack, BC, Canada, V2P 1J3
Toll free: 1-888-404-1119
Fax: 604-855-4090
Email: [email protected]
Website: www.mikesreelrepair.com
FIND US ON FACEBOOK AT -
https://www.facebook.com/MikesReelRepair
Manitoba
Vulcan Lantern Works
748 Carter Avenue
Winnipeg, MB
R3M 2C9
Tel: 204-951-9254
Email: [email protected]
Website: www.vulcanlanternworks.com
Ontario
Chadwick’s & Hack's Appliances
682 Fennel Ave. East (@ Upper Sherman)
Hamilton, ON
L8V 1V6
Tel: 905 385-9274 / 1-800-310-9831
Fax: 905-385-6622
Website: www.chadwicksandhacks.com
Email: [email protected]
Quebec
Centre-De-Pieces et Service DB Inc.* (Christian)
8000 Bld Pie IX (@ 42nd St)
Montreal, QC
H1Z 3T3
Tel: 514-374-4500
Direct line: 514-374-5569
Fax : 514-374-7576
Email : [email protected]
[email protected]
Centre de Pièces et Service DB Inc.
3300 Blvd. St. Martin Ouest (@ Chomedy blvd)
Laval, QC
H7T 1A1
Tel: 450 680-1333 / 450-680-1068
Fax: 450-680-1404
Email: [email protected]
Website: https://www.piecesdb.com/
*(Parts distributor & retail)
There are currently no service centres in: •New Brunswick *Nova Scotia * Northwest Territories • Nunavut • Prince Edward Island * Saskatchewan • Yukon Territory