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<div class="bvseo-question-answer" data-questionid="4494173">
<h2 class="bvseo-question">
I see in the chat that you can&rsquo;t buy the fly separately, is this still the case?
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<div class="bvseo-author">Asked by: Andrew</div>
<div class="bvseo-answer" data-answerid="3275064">
Hi Andrew. Thank you for reaching out to us. We are sorry to inform you that the rainfly is not sold separately. If you have any more questions, please reach out to us via our Contact Us form on our website. We&rsquo;re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman&reg; Consumer Care
<div class="bvseo-author">Answered by: Coleman Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-09-02</div>
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<div class="bvseo-question-answer" data-questionid="4466821">
<h2 class="bvseo-question">
How many poles are there for the door? My friend's bought in 2022 has 2, but the one I bought in 2023 has only the longer pole. Am I missing the shorter pole?
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<div class="bvseo-author">Asked by: Brooklyn99</div>
<div class="bvseo-answer" data-answerid="3259210">
Hi! Thank you for your question! We are truly sorry to hear that you did not receive the shorter pole in your tent. Please contact us via https://www.coleman.com/support/contact-us or via LiveChat. We are available Monday to Friday. 9 a.m. to 5 p.m. Eastern Time. Thank you, Coleman Consumer Care
<div class="bvseo-author">Answered by: Coleman Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-04-23</div>
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<div class="bvseo-question-answer" data-questionid="4456219">
<h2 class="bvseo-question">
Hi there , looking for the replacement poles
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<div class="bvseo-author">Asked by: Nicole1962</div>
<div class="bvseo-answer" data-answerid="3252047">
Hello, Thank you for reaching out. For replacement poles, please check the following link: https://www.coleman.com/tents-canopies/accessories-parts/. If you require further assistance, please contact us via https://www.coleman.com/support/contact-us or via LiveChat. We are available Monday to Friday. 9 a.m. to 5 p.m. Eastern Time. Thank you, Coleman Consumer Care
<div class="bvseo-author">Answered by: Coleman Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-10-09</div>
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<div class="bvseo-question-answer" data-questionid="4355128">
<h2 class="bvseo-question">
I lost the room divider. Is there a replacement I can order?
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<div class="bvseo-author">Asked by: Ron9966</div>
<div class="bvseo-answer" data-answerid="3192058">
Hello! Thank you for your question. Please be advised that, currently, this unit's replacement dividers are not available for individual sale. But no worries, as we are always looking for ways to improve our product and service, we always ensure that consumers' feedback and concerns are shared. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2024-09-02</div>
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<div class="bvseo-question-answer" data-questionid="4315915">
<h2 class="bvseo-question">
Where can I purchase a new rain fly for the Coleman Hampton Tent After being used for 1 1/2 seasons our fly has become brittle and torn. The tent is great but without the rain fly it is not waterproof.
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<div class="bvseo-author">Asked by: campingLiz</div>
<div class="bvseo-answer" data-answerid="3176563">
Hello! Thank you for your question. Please be advised that, currently, this unit's replacement rainflies are not available for individual sale. But no worries, as we are always looking for ways to improve our product and service, we always ensure that consumers' feedback and concerns are shared. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2024-09-02</div>
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<div class="bvseo-question-answer" data-questionid="4299684">
<h2 class="bvseo-question">
hello looking for a replacement rain fly
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<div class="bvseo-author">Asked by: Enzo</div>
<div class="bvseo-answer" data-answerid="3158742">
Hello! Thank you for reaching out to us with your inquiry. As per checking, the rain fly is not sold separately. If you have any additional queries or concerns about your product, you can also visit the Coleman website. Choose &ldquo;contact us&rdquo; from the question mark logo in the upper right corner of the page to access our online contact form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2024-09-02</div>
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<div class="bvseo-question-answer" data-questionid="4296214">
<h2 class="bvseo-question">
Also looking for a replacement for the hinged door. The part number 5010000545 shows a fly pole on Reliableparts. Is this correct? Who is your partner retailer? Thanks.
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<div class="bvseo-author">Asked by: Tracey</div>
<div class="bvseo-answer" data-answerid="3158527">
Hello! Thank you for reaching out to us with your inquiry. The part number for the door hinge pole is 5010000545, and you can purchase this to reliable parts. But if you decided to purchase the pole from this website, please make sure that it is a secured payment, since this is not affiliated with Coleman. Also, our partner retailer is Amazon, Walmart, Canadian tire and Costco. If you have any additional queries or concerns about your product, you can also visit the Coleman website. Choose &quot;contact us&quot; from the question mark logo in the upper right corner of the page to access our online contact form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-08-13</div>
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<div class="bvseo-question-answer" data-questionid="4297970">
<h2 class="bvseo-question">
Can you order a replacement for the door hinge pole? I opened that tent up and it was not in there. I asked Canadian tire if they can replace it and they told me I already opened that tent.
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<div class="bvseo-author">Asked by: Chris123</div>
<div class="bvseo-answer" data-answerid="3158505">
Hello! Thank you for reaching out to us with your inquiry. The door hinge pole is sold separately, and the part number is 5010000545. For the availability, kindly reach out to our partner retailers. If you have any additional queries or concerns about your product, you can also visit the Coleman website. Choose &ldquo;contact us&rdquo; from the question mark logo in the upper right corner of the page to access our online contact form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-07-22</div>
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