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<h2 class="bvseo-question">
elastic pulled from pole on first use, do you have a diagram to replace it?
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<div class="bvseo-author">Asked by: bob27</div>
<div class="bvseo-answer" data-answerid="3289232">
Hello Bob, We appreciate you getting in touch with Coleman. If you require replacement parts, you can check their availability at: https://www.coleman.com/coleman-parts/ For those harder-to-find components, our replacement parts partners can assist you: https://www.coleman.com/replacementparts.html Simply share your product model or name with them for further assistance. Best regards, Coleman Consumer Care
<div class="bvseo-author">Answered by: Coleman CA Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-29</div>
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<div class="bvseo-question-answer" data-questionid="4507310">
<h2 class="bvseo-question">
Do you sell replacement roof poles for Coleman Skylodge 8-Person Camping Tent with/ Convertible Screen Room, Rain Fly &amp; Carry Bag?
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<div class="bvseo-author">Asked by: Denise.a.c</div>
<div class="bvseo-answer" data-answerid="3282889">
Hello Denise, Thank you for contacting Coleman. If you need assistance with replacement parts, you may check availability here: https://www.coleman.com/coleman-parts/ For legacy and hard-to-find parts, you can try one of our replacement parts partners: https://www.coleman.com/replacementparts.html They will be able to assist you further with the availability of the parts you need, simply provide them with your product model or name. Best regards, Coleman Consumer Care
<div class="bvseo-author">Answered by: Coleman Consumer Team</div>
<div class="bvseo-pubdate">Date published: 2024-07-09</div>
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<div class="bvseo-question-answer" data-questionid="4290092">
<h2 class="bvseo-question">
Is this tent waterproof?
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<div class="bvseo-author">Asked by: Suzanne</div>
<div class="bvseo-answer" data-answerid="3166387">
Hello! Thank you for your question. Please be advised that Coleman's MINIMUM hydrostatic head rating for the fabrics in this tent is 450mm. During batch and periodic quality testing we find most of the materials test at a much higher rating. Waterproof materials do not 100% translate to a waterproof tent. The waterproofing of the tent is measured by our rain testing, which simulates a 6&quot; per hour rain. To make our tents as waterproof as possible we tape all of the rainfly seams, use our WeatherTec inverted seams in other area, and use a patented welding process. We also enhance storm worthiness by our rainfly designs. Specifically our rainfly's extend in such a way that runoff or dripping water is unlikely to fall on a door or window area when the tent is properly setup and guyed. Last we use polyester tent bodies and rainfly's, which adds inherent waterproofing as polyester is a hydrophilic (water-fearing/shedding/repelling) material. For further questions or inquiries, you may also visit our contact us web form. On the Coleman website, select &quot;contact us&quot; from the drop-down menu after clicking the question mark logo in the top right corner, which will direct you to our contact web form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2023-08-01</div>
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<div class="bvseo-question-answer" data-questionid="4279902">
<h2 class="bvseo-question">
Why can't you provide accurate dimentions. You not understand metric? 66 cm is under 3 inches
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<div class="bvseo-author">Asked by: reggie</div>
<div class="bvseo-answer" data-answerid="3159096">
Hello! Thank you for reaching out to us with your inquiry. The dimension of this tent is L 11.75 inch, W 26 inch, and H 11.5 inch. For further queries or concerns about your product, you can also visit the Coleman website. Choose &ldquo;contact us&rdquo; from the question mark logo in the upper right corner of the page to access our online contact form.
<div class="bvseo-author">Answered by: Krystal, at Coleman®</div>
<div class="bvseo-pubdate">Date published: 2024-06-26</div>
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